Title: Senior Vice President of Sales, Services & Events
Organization: Walt Disney World Resort
Committee Position: Secretary
Term: 06/01/2017 to 06/30/2020
Claire Bilby is Senior Vice President of Sales, Services and Events for Disney Destinations, a subsidiary of The Walt Disney Company, one of the world’s leading producers and providers of entertainment and information. In this role, Bilby is responsible for Sales for all domestic business units including Walt Disney World Resort, Disneyland Resort, Disney Cruise Line, Adventures by Disney, and Aulani, a Disney Resort & Spa. She also leads International marketing and sales for these units, as well as Event Operations and Disney Institute. She is head of the Walt Disney Travel Company.
Known as an inspirational and innovative leader, Bilby began her career with Walt Disney Parks and Resorts in 1988 and has held executive leadership positions around the world. Before being named to her current role, she served as Senior Vice President of Sales and Events for Walt Disney World Resort, Senior Vice President of Sales and Marketing for Disneyland Paris and Europe, Senior Vice President and General Manager of Disney Vacation Club, and Senior Vice President of Distribution Marketing and Asia Pacific Sales.
Throughout her 30-year Disney career, she has led teams on several continents and helped launch multiple Disney theme parks, including Hong Kong Disneyland Resort, Disney’s Hollywood Studios, Disneyland Resort Paris, Disney’s Animal Kingdom Theme Park and Disney California Adventure Park.
Bilby has been named one of the “Most Powerful Women” in the industry by Travel Agent magazine, and she serves or has served on industry boards including VISIT FLORIDA, Orange County Tourism Development Council (Florida), California Tourism Commission, and Orange County Tourism Council (California).
Bilby grew up in Arizona and now lives in Orlando, Florida.